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Privacy Policy
Commitment to your privacy
This site is owned and operated by Ontela, Inc. (“Ontela“). At Ontela, we understand that you value your privacy, and we want to help make your experience with our site and our mobile data transfer service (referred to in this policy collectively as our “services“) satisfying and safe. This policy describes our collection of personal information in connection with our services, and explains how we use and disclose that information.
Personal information
“Personal information,“ as used in this policy, is information that may be used to identify an individual, such as name, email address, or phone number. We collect personal information in the course of providing our services to you. Below are some examples of the types of personal information we collect and the ways in which we use it:
- - Information you provide - We collect personal information that users provide through optional, voluntary submissions, such as the use of email, our registration forms, and our mobile data transfer service. We use personal information we collect to respond to your inquiry or request, to provide, improve, and develop our services, to tailor your user experience, to prevent fraudulent usage of our services, and for the other purposes described in this policy.
- - Usage tracking - We may collect personal information from the use of our services. For example, we may collect the model, operating system, IMEI number, and other information from your phone, information about content you transmit using our mobile data transfer service (for example, the name of the file, its size, and any “tags“ it contains), user traffic and usage patterns.
- - Cookies - When you visit our site, we may send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, and to customize your experience. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some services may not function properly if your cookies are disabled.
- - Information from third parties - We may receive information about its users, including personal information, from third parties, and may combine this information with other personal information we maintain about you. If we do so, this policy governs the combined information.
Non-personal information
We may also collect information that is not personally identifiable, and may aggregate personal information or otherwise render it anonymous (that is, non-personally identifiable). We may use this anonymous information for various purposes and may share it with third parties.
Children
Consistent with the federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requiring parental consent. Any person who provides his or her personal information to us through our services represents that he or she is 13 years of age or older.
Disclosure of personal information
We may provide personal information to our subsidiaries, affiliated companies and other trusted businesses or persons for the purpose of providing our services and for our other purposes described in this policy. We limit the personal information shared with these third parties to that which is necessary to carry out those functions. Except as described in this policy, we will not provide your personal information to third parties for their marketing purposes. We may share personal information with third parties in order to carry out a user's request or if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others.
Third-party sites and services
You may use our data transfer service to transmit photographs, videos, and other content to our data destination recipients whom you have selected. Additionally, our services may contain links to third-party sites and services. Any links to third-party sites or services are provided for your convenience only, and we do not have control over the content or privacy and security practices and policies of such third parties or other sites. Any personal information that you provide to our data destination partners or to other third parties is subject to that third party's privacy practices and policies, not this policy. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.
Business transfers
Information about our users, including personal information, may be disclosed as part of any merger, acquisition, or sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of our business assets.
International visitors and customers
This site is hosted in the United States, and we provide our other services from the United States. If you use our services from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as the EU and some other regions. By providing your personal information, you consent to the transfer of your personal data to the United States and the use of your personal information, in accordance with this policy.
Security
No data transmissions over the Internet or other networks can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security or integrity of any information you transmit to us. You transmit information to us at your own risk. Once we receive personal information, we make reasonable efforts to protect it from unauthorized access, disclosure, alteration, or destruction. Please be aware, however, that no security safeguards are completely secure. We cannot represent or guarantee that personal information will not be accessed, disclosed, altered or destroyed.
Information retention and disposal
Information retention and disposal
We retain personal information for as long as we have a business need for it or as applicable laws or regulations or government orders require us to retain it.
Changes and updates
We may occasionally update this policy. When we do, we will also revise the "last updated" date at the bottom of this policy. If we make changes to this policy that are materially less restrictive on our use or disclosure of personal information we have collected, we will attempt to obtain your consent before implementing the change. We encourage you to review this policy periodically to stay informed about our collection, use and disclosure of personal information.
Contacting us
We welcome any privacy-related concerns you may have and want to help resolve them. If you have any questions, comments, or concerns about this policy, please email us at privacy@ontela.com. You may also contact us by postal mail at:
Ontela, Inc.
506 2nd Avenue, Suite 300
Seattle, WA 98104